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Privacy Policy

Privacy Policy: Basics

In compliance with Regulation (EU) 2016/679 (GDPR) of April 27 and Organic Law 3/2018 (LOPDGDD), this Privacy Policy aims to inform website users about the collection and processing of their personal data.

2. WHAT PERSONAL DATA DO WE COLLECT?

We may collect and process the following categories of data:

  • Identification data: name, surname, postal address, email, telephone number

  • Payment details: payment methods, transactions (we never store full card details)

  • Browsing data: IP address, browser, pages visited (through cookies, see Cookie Policy)

3. PURPOSES OF THE PROCESSING

Your personal data will be used for the following purposes:

  1. Manage orders placed through the website.

  2. Sending commercial communications (only if consent has been given).

  3. Customer service and query resolution.

  4. Compliance with legal obligations (tax, accounting, etc.).

  5. Improved user experience and navigation analysis (cookies).

4. LEGITIMATION FOR THE PROCESSING

The legal basis for the processing of your data is:

  • Execution of a contract (order management)

  • Consent of the interested party (contact form, newsletter subscription)

  • Compliance with legal obligations

  • Legitimate interest (website improvements, fraud prevention)

5. HOW LONG DO WE KEEP YOUR DATA?

Personal data will be retained:

  • As long as a commercial or contractual relationship exists

  • During the legal deadlines required by tax and accounting regulations

  • Until the user requests its deletion, if applicable

6. WHO IS YOUR DATA COMMUNICATED TO?

Your data will not be transferred to third parties except:

  • Legal obligation

  • Necessary data processors (payment providers, transport, hosting)

    All data processors comply with the GDPR.

7. USER RIGHTS

You have the right to:

  • Access your personal data

  • Rectify inaccurate data

  • Request their deletion (when they are no longer necessary)

  • Limit the processing of your data

  • Oppose treatment

  • Transfer your data to another controller

To exercise these rights, you can send a request to:

📧 Email: freakkingdom.es@gmail.com

You must include a copy of your ID or equivalent document to verify your identity.

If you believe your rights have not been respected, you can file a complaint with the Spanish Data Protection Agency (AEPD): www.aepd.es

8. DATA SECURITY

This website implements technical and organizational measures to ensure the confidentiality, integrity, and availability of your personal data, in accordance with the GDPR.

9. CHANGES TO THIS POLICY

We reserve the right to modify this policy to adapt it to new legislation or changes in the store. In the event of significant changes, we will notify you on the website or by email.

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